Dreamseeker provides the original purchaser of every Dreamseeker a 12 month warranty that the product’s workmanship and materials will be free from defects.
The warranty period commences on the date of purchase.
Warranty repairs and replacements will be undertaken by Dreamseeker or an authorised repairer. Warranty repairs and replacements will be free of charge unless an on-site repair is requested in which case a service call fee will apply.
Unless the owner has prior written consent from Dreamseeker, under the Warranty Dreamseeker will not reimburse the owner under the Warranty for repairs undertaken by an unauthorised repairer.
The Warranty will not apply in certain circumstances, including where the Caravan has been:
The Warranty will also not extend to specific types of damage including:
Dreamseeker off-road range of caravans have been designed and constructed to give added strength and ground clearance, for limited unsealed road usage. Gas venting regulations and other construction restraints limit the effectiveness of these caravans against dust and water penetration. Under no circumstances should these caravans be exposed to water crossings at, or above, body floor level.
We strongly recommend towing at safe speed according to travel conditions with extra care and attention required on uneven surfaces. Our off-road caravans are not designed for hard impact or heavy landings or severely rutted roads or tracks.
Dreamseeker off-road are not designed for use on four wheel drive only tracks.
The following items for off-road caravans are not covered under Dreamseeker warranty:
Dreamseeker Caravans include equipment and fittings, such as cooking appliances, tyres and toilets, which are separately warranted by their manufacturer and not covered by Dreamseeker’s Warranty. If necessary, Dreamseeker will help an owner make a warranty claim to these individual component manufacturers.